Return Policy
Thank you for choosing Streak Athletics! Customer satisfaction is our highest priority, so we kindly ask that you review our return policy.
Process for Returns and Exchanges
To initiate a return or exchange, please contact our customer service team at info@streakathletics.com . We will provide you with a return authorization and instructions on how to send the item back to us.
Guidelines
- For returns and exchanges, you are responsible for the cost of return shipping (unless damaged), as we do not cover these expenses.
- Please contact us via email at info@streakathletics.com within 7 days of confirmed delivery.
- Items must be returned unworn, in their original packaging, with all tags attached.
- For the safety of our team, we cannot accept garments with any stains (e.g., deodorant marks, makeup, bodily fluids).
- Garments exhibiting abnormal odors (e.g., perfume, body odor) cannot be accepted.
Promo Codes, Gift Cards, and Sale Items
Items purchased with a promo code or during a sale are not eligible for refunds. These items can only be exchanged if they arrive damaged.
Damaged Goods
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Just send a photo of the damaged item and a description of the issue to info@streakathletics.com and we will exchange it free of charge.
Shipping Costs
Customers are responsible for the cost of return shipping unless the item received is damaged or incorrect.For non-U.S. residents: All orders are shipped from the U.S. and may incur additional customs fees or taxes. We are not responsible for any taxes, duties, fees, or VAT that may apply in specific delivery areas.
Refund Process
After we receive your returned item, we will inspect it and inform you of whether your refund is approved or rejected. If your refund is approved, it will be processed, and a credit will be automatically applied to your original payment method within 5-10 days.
